This position has been forwarded to us by a NPA associate. Their client is a Nasdaq listed company with operations in over 120 countries, with solutions addressing a wide variety of enterprise customers.
Presently, we are on the look out for a topnotch professional to lead the regional ( catering to the Asia Pac customers) support center team in order to achieve direct and in direct client customer support to the client products and solutions.
The person would head a team of about 20 professionals to provide T1/T2 remote support with expected response time and meeting SLA agreements.
An Engineer with a strong exposure to customer support in one of following areas: SQL database, web application, CTI/PBX and VOIPs-would be the most preferred candidate!
Should you reach out to menon@optionsindia.com, I shall be glad to provide more information.
Here's a chance to woo at least 85 of the Fortune 100 companies!!
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